The two great technicians that arrived yesterday were perfect and we are ready to have them back. You have been spoiling Johnstech with good and prompt service…thank you! It is noticed. Thank you Concept and Heather.
I’m reaching out to let you know the sincere gratitude we have for the Service Team at Concept. It is truly refreshing to work with them. In this day and age it’s very important to keep our machines running and with the help from Concept service that is very obtainable. They go above and beyond to make sure we are taken care of in timely fashion.
Shout out and a big thanks to everyone involved for getting our mill up and running quicker than expected. You guys have a great attitude, know what you are doing. All five people involved got the control panel turned around quicker than expected, kept us informed, and answered questions. We appreciate it and thank you.
The prompt return of quotes for CMM Programs and the detail of the programs and PT Studies provided by Concept’s Service Team has been excellent.
The metrology part inspection report you generated and the turnaround of the report after receipt of parts exceeded our expectations. This experience should enable me to convert others here to use your service. Keep up the good work!
“Thanks for the work on our Star Swiss lathe. Jim did an excellent job and took the time to go over everything with me.”